Hotel services, packages, programs

I. Reservation provisions Online
Reservation in using reservation system is performed as follows:
1.Customer has an opportunity in choosing offered packages and standard lodging for the night which are presented in reservation table.
2.Customer familiarized with the content and price of the Package can choose the time for the chosen room and additional conditions or package.
3.Customer chosen an offer forwards to the next step – form where he indicates his personal data and remarks for the reservation.
4.Customer filled the data can perform the advance payment by one of the following ways:
* credit card (Visa, Mastercard);
* electronic bank transfer using EVP International system;
* standard bank transfer

4a. Customer chosen one of two first opportunities is forwarded into the page where the payment can be performed by using Dotpay system. Data authorization is initiated when it is connected to Dotpay system with the help of 128-bit encryption protocol. When system accepts payment Customer is informed automatically by e-mail which confirms the payment and reservation. E-mail message will indicate: customer data, the name of the hotel, total price of lodging for the night, the amount of advance and amount which will be needed to pay at hotel. Customer pays the outstanding amount of the lodging for the night at hotel.
E-mail message which confirms the reservation must be presented at hotel as the evidence of advance payment and the count of outstanding amount.
4b. If Customer chooses the third method (payment by bank transfer or later), he will get the confirmation on initial reservation by e-mail which will be confirmed after the advance payment by standard bank transfer or internet system. Reservation is considered as initial 48 hours after it ordering and it can be removed if the advance payment is not got. Customer gets e-mail message on the confirmation of reservation which must be presented to hotel administrator for the final payment.
Ia. Reservation on request
If there is no free room when making order online, room can be offered to the Customer on request. Customer filled form gets the time confirmation (or its absence) and information on the performance of advance payment by e-mail. Customer can perform advance payment by credit card, electronic or standard bank transfer. Reservation will be confirmed when the advance payment is got. Customer performed advance payment will get e-mail message on confirmation of the reservation which must be presented at the moment of arrival to the hotel for the final payment.

II. Customer performs the advance payment indicated of one of three ways used in system and outstanding part is paid when he arrives to hotel.
2. Customer does not perform any payments in relation with the execution of transaction.
5. When the reservation is removed no less than3 days is left since the intended arrival, the payment must not be performed. Hotel must return the overall advance within the 21 days time.
4. When the reservation is removed less than 3 days is left since the intended arrival, advance remains for the hotel.

III. Final provisions
1. Customer must indicate the date in reservation form correctly. Hotel is not responsible neither for the arrival or departure period chosen incorrectly nor false data indicated by the Customer.
2. EVP International, electronic payment system, is responsible for the service of money taken for the reservation.
3. Hotel or company which provides services is not responsible for the unavailability caused not for their fault or other difficulties which are not in the competence of them.

IV. Personal data

Person who reserves package at the hotel agrees his personal data will access database. These data will be used for the final execution of reservation procedure and marketing purposes following the conditions of the contract on the protection of personal data, 28th of September, 1997.
V. Customer marked “I agree with the rules” submits he has understood the conditions provided in the provisions and agrees with them.

The Present coupon(s) confirms the right of the holder of the Present coupon(s) to use servises specified in the amount of coupon(s).
If the desired purchase amount exceeds the value of the Present coupon(s), actual difference can be paid in cash.
The Present coupon shall not be exchanged to cash.
The Present coupon(s) is valid during 6 months period from its purchase date, if the Present coupon is not indicated otherwise. If the Present coupon was not used until the end of its validity period, it will be regarded as null and void.
If the holder of the Present coupon acquires services for the amount lower that the amount specified in the Present coupon(s), remaining amount is not returned to the holder of the Present coupon.

1. Ką reiškia ši privatumo politika?

Ši privatumo politika (toliau – Privatumo politika) apibrėžia sąlygas, kurių privalo laikytis visi interneto svetainės www.delita.lt (toliau – Interneto svetainė) lankytojai (toliau – Lankytojai).

Laikoma, kad Lankytojas susipažįsta ir išreiškia savo sutikimą laikytis Privatumo politikos, kai jis apsilanko Interneto svetainėje, prisijungia prie Interneto svetainės ir (ar) įsigyja Internetinėje svetainėje parduodamą prekę ir (ar) paslaugą. Lankytojas, nesutinkantis su kuria nors Privatumo politikos nuostata, praranda teisę lankytis Interneto svetainėje, prisijungti ir naudotis visomis ir (ar) bet kuria iš Interneto svetainėje teikiamų paslaugų.

2. Kokią informaciją mes renkame?

Interneto svetainėje teikdamas Jums paslaugas paslaugų teikėjas gali rinkti, kaupti ir naudoti tokius asmens duomenis:

informaciją, kurią Jūs pateikiate UAB „Jaukus viešbutis“, juridinio asmens kodas 304459915, Šv. Ignoto g. 5-102, Vilnius (toliau – Paslaugų teikėjas arba Bendrovė), registruodamiesi ir (ar) pirkdami Interneto svetainėje, įskaitant vardą, pavardę, elektroninio pašto adresą, mobiliojo telefono numerį, savo pageidavimus;
informaciją apie Jūsų kompiuterį ir apie Jūsų apsilankymus ir naudojimąsi šia Interneto svetaine, įskaitant Jūsų IP adresą, prisijungimo prie Interneto svetainės laiką ir datą;
bet kokią kitą informaciją, kurią Jūs galite pateikti mums bet kuriuo metu, naudodamiesi mūsų Interneto svetaine, teikiamomis paslaugomis ar su mumis bendraudami.

3. Jūsų asmens duomenų naudojimas

Mūsų renkami asmens duomenys yra naudojami išskirtinai šioje Privatumo politikoje nurodytiems tikslams.

Mes galime panaudoti Jūsų asmens duomenis:

tam, kad suteiktume Jums galimybę naudotis mūsų Interneto svetaine ir teikiamomis paslaugomis;
sutarties su Jumis sudarymui ir jos vykdymui;
ataskaitų ir sąskaitų faktūrų išrašymo ir siuntimo Jums tikslais;
pranešimų siuntimui Jums, korespondencijai su Jumis;
mūsų naujienų ir kitos su mūsų teikiamomis paslaugomis susijusios informacijos, kuri, mūsų nuomone, yra Jums reikalinga, siuntimui paštu, elektroniniu paštu ar kitomis priemonėmis (Jūs galite bet kuriuo metu atsisakyti tokių naujienų ir informacijos, pranešdami mums elektroniniu paštu info@delita.lt arba paspausdami interaktyvią nuorodą gauto pranešimo apačioje dėl pageidavimo ateityje negauti tiesioginės rinkodaros pranešimų). Jūsų asmens duomenys bus saugomi ne ilgiau nei to reikalauja nustatyti duomenų tvarkymo tikslai ir ne ilgiau nei 5 (penkerius) metus po paskutinio Jūsų prisijungimo prie Internetinės svetainės. Kai asmens duomenys taps nebereikalingi jų tvarkymo tikslams ar pasibaigs nustatytas saugojimo terminas, jie bus saugiai sunaikinami, išskyrus tuos, kurie įstatymų nustatytais atvejais turi būti perduoti valstybiniams archyvams.

4. Tiesioginė rinkodara

Jei išreiškėte savo sutikimą, Bendrovė gali Jums elektroninio ryšio priemonėmis (el. paštu arba SMS žinutėmis) teikti įvairius tiesioginės rinkodaros pasiūlymus.

Jeigu Jūs nepageidaujate gauti tokių pasiūlymų, galite informuoti mus apie tokių pasiūlymų atsisakymą elektroniniu paštu info@delita.lt arba paspausti atitinkamą nuorodą bet kuriame Jums jau išsiųstame pranešime apie pasiūlymus.

5. Duomenų atskleidimas

Mes galime atskleisti informaciją apie Jus mūsų darbuotojams, vadybininkams, tarpininkams, tiekėjams ar subrangovams, jei pagrįstai reikia tiems tikslams, kurie nurodyti šioje Privatumo politikoje.

Be to, mes galime atskleisti informaciją apie Jus:

jei mes turime padaryti tai pagal įstatymą;
siekiant apginti savo teises ar interesus (įskaitant Jūsų duomenų pateikimą tretiesiems asmenims, siekiant išieškoti Jūsų įsiskolinimus mums). Išskyrus kaip numatyta šioje Privatumo politikoje, mes neteikiame Jūsų asmens duomenų jokioms trečiosioms šalims.

6. Jūsų asmens duomenų saugumas

Jūsų asmens duomenys bus tvarkomi laikantis Lietuvos Respublikos asmens duomenų teisinės apsaugos įstatymo bei kitų teisės aktais nustatytų reikalavimų. Tvarkydami Jūsų asmens duomenis, mes įgyvendiname organizacines ir technines priemones, kurios užtikrina asmens duomenų apsaugą nuo atsitiktinio ar neteisėto sunaikinimo, pakeitimo, atskleidimo, taip pat nuo bet kokio kito neteisėto tvarkymo.

Žinoma, duomenų perdavimas internetu iš esmės yra nesaugus, ir mes negalime garantuoti saugaus duomenų perdavimo interneto tinklais.

7. Jūsų sutikimai ir teisės

Užsiregistruodamas mūsų Interneto svetainėje ar kitaip naudodamasis mūsų Interneto svetainėje teikiamomis paslaugomis, Jūs patvirtinate, kad susipažinote su šia Privatumo politika ir su ja sutinkate bei kartu suteikiate mums teisę rinkti, kaupti, sisteminti, naudoti ir tvarkyti šioje Privatumo politikoje numatytais tikslais visus čia nurodytus asmens duomenis.

Jūs galite pateikti rašytinį prašymą (paštu, elektroniniu paštu ar pateikiant mūsų buveinėje) mums suteikti Jums informaciją, iš kokių šaltinių ir kokie Jūsų asmens duomenys surinkti, kokiu tikslu jie tvarkomi, kokiems duomenų gavėjams teikiami. Į tokius prašymus mes atsakome teisės aktų nustatyta tvarka ir terminais ir stengiamės pateikti Jums informaciją kiek įmanoma greičiau, bet ne vėliau kaip per 30 dienų nuo Jūsų prašymo gavimo. Jūsų prašymu, tokie duomenys pateikiami raštu nurodytu adresu ar elektroninio pašto adresu. Informacijos apie tai, iš kokių šaltinių ir kokie Jūsų asmens duomenys surinkti, kokiu tikslu jie tvarkomi ir kokiems duomenų gavėjams buvo pateikti per paskutinius vienerius metus, pateikimas yra nemokamas vieną kartą per kalendorinius metus. Jeigu, gavus prašymą, mums kilo įtarimų dėl besikreipiančiojo asmens tapatybės, mes turime teisę paprašyti besikreipiančiojo asmens tapatybės dokumento ar jo kopijos.

Jūs taip pat turite teisę, pateikęs mums rašytinį prašymą (paštu, elektroniniu paštu ar pateikiant mūsų buveinėje), reikalauti ištaisyti neteisingus, neišsamius, netikslius savo asmens duomenis, reikalauti sustabdyti, išskyrus saugojimą, savo asmens duomenų tvarkymo veiksmus, kai duomenys tvarkomi nesilaikant įstatymų ir šios Privatumo politikos sąlygų. Konkrečiu Jūsų rašytiniu prašymu, visa Jūsų asmeninė informacija gali būti pašalinta. Jeigu, gavus prašymą, mums kilo įtarimų dėl besikreipiančiojo asmens tapatybės, mes turime teisę paprašyti besikreipiančiojo asmens tapatybės dokumento ar jo kopijos.

8. Trečiųjų šalių interneto svetainės

Mūsų Interneto svetainėje gali atsirasti nuorodų į kitas interneto svetaines. Mes nesame atsakingi už privatumo politiką ir jos įgyvendinimą trečiųjų šalių tinklapiuose.

9. Atsakomybė

Jūs esate atsakingas, kad Jūsų mums pateikti duomenys būtų tikslūs, teisingi ir išsamūs. Jeigu pasikeičia Jūsų pateikti duomenys, Jūs turite nedelsdamas mus apie tai informuoti, pakeisdamas atitinkamus duomenis registracijos formoje ar, jeigu duomenys nėra nurodyti registracijos formoje, informuodamas apie tai mus elektroniniu paštu. Mes jokiu atveju nebūsime atsakingi už žalą, atsiradusią Jums dėl to, jog Jūs nurodėte neteisingus ar neišsamius asmens duomenis arba neinformavote mūsų jiems pasikeitus.

10. Privatumo politikos pakeitimai

Mes galime bet kada atnaujinti ar pakeisti šią Privatumo politiką. Tokia atnaujinta ar pakeista Privatumo politika įsigalios nuo jos paskelbimo mūsų Interneto svetainėje. Jei bus padaryti esminiai Privatumo politikos pakeitimai, apie tai bus pranešame Internetinėje svetainėje. Nepaisant to, Jums reikėtų kartais patikrinti šį puslapį ir įsitikinti, kad Jus tenkina aktuali Privatumo politikos versija.

11. Kontaktinė informacija

Jei turite bet kokių klausimų, susijusių su šios Privatumo politikos sąlygomis, maloniai prašome su mumis susisiekti, žemiau nurodytais kontaktais:

UAB „Jaukus viešbutis“
Įmonės kodas: 304459915
Registracijos adresas: Šv. Ignoto g. 5-102, Vilnius

Adresas korespondencijai: Vytauto g. 43, Druskininkai

El. paštas: info@delita.lt
Kontaktinis telefonas: +370 615 40018

Paskutinis Privatumo politikos atnaujinimas buvo atliktas 2018 02 28.

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Slapukai – tai nedideli tekstiniai failai, kuriuos galima naudoti svetainėse siekiant pagerinti naudotojo patirtį.

Pagal įstatymą slapukus galime saugoti jūsų įrenginyje tik tuo atveju, jei jie būtini šios svetainės veikimui. Dėl visų kitų tipų slapukų turime gauti jūsų leidimą.

Šioje svetainėje naudojami įvairių tipų slapukai. Kai kuriuos slapukus įdeda mūsų puslapiuose naudojamos trečiųjų šalių tarnybos.

Mūsų svetainėje Slapukų deklaracijoje galite bet kada keisti arba atsiimti savo sutikimą.

Sužinoti išsamiau, kas mes tokie, kaip su mumis galite susisiekti ir kaip mes apdorojame asmeninius duomenis mūsų Privatumo politikoje.

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Jūsų dabartinė: Tik būtini slapukai.

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